Reliable IT Support for Your Business
Keep your systems running smoothly, minimize downtime, and ensure secure endpoint management with our expert IT support services. Our plans offer proactive monitoring, advanced security enforcement, and automated endpoint management to protect your business.
Service Plans & Pricing
- Basic Support Plan – $49/month
✅ Email & ticket-based support (24-hour response time)
✅ Basic troubleshooting for software & hardware issues
✅ Guidance for system updates & security patches
✅ Monthly system health check report
- Standard Support Plan – $99/month
✅ Everything in the Basic Plan
✅ Priority email & ticket-based support (12-hour response time)
✅ Cloud-Based Endpoint Security & Management (for up to 25 devices)
✅ Automated Patch Management – Ensures all endpoints are up to date with the latest security patches.
✅ Ransomware Protection – Continuous monitoring to detect and prevent ransomware attacks.
✅ Web & Device Control – Restrict USB access, block malicious websites, and enforce security policies.
✅ Remote Troubleshooting & Assistance – Securely resolve IT issues in real time.
✅ Network Diagnostics & Optimization Recommendations – Keep your systems running efficiently.
✅ Bi-weekly System Health Check Report – Detailed insights on endpoint security and system performance.
📌 For More Than 25 Endpoints:
A custom quote will be generated based on your needs.
Pricing ensures fair and scalable endpoint management.
- Premium Support Plan – $199/month
✅ Everything in the Standard Plan
✅ 24/7 emergency support (4-hour response time)
✅ Advanced Threat Detection – AI-powered analysis to detect and mitigate potential cyber threats.
✅ Proactive Monitoring & System Alerts – Instant notifications for critical security vulnerabilities.
✅ Zero-Day Exploit Protection – Protects against emerging security threats before patches are available.
✅ On-demand Security Scans & Vulnerability Assessments – Identify and fix weaknesses before they become problems.
✅ Monthly Virtual IT Consultation & Optimization Strategy – Personalized IT security reviews and recommendations.
📌 For More Than 25 Endpoints:
A custom quote will be generated to ensure scalability.
- Enterprise Support Plan – Custom Pricing
🚀 Tailored for businesses with advanced IT needs
📞 Dedicated account manager
🛠️ Custom SLAs & dedicated support hours
🔄 On-site support availability (location-based)
📊 Full IT Infrastructure Monitoring & Management – 24/7 visibility into network security and endpoint health.
🔐 Data Loss Prevention (DLP) & Compliance Management – Enforce policies to prevent data leaks and maintain compliance.
🖥️ Cloud-Based & On-Premises Endpoint Security – Protection for hybrid work environments.
Add-On Services:
💻 On-Demand Remote Support – $50 per incident
🔒 Cybersecurity Hardening Review – $199 one-time
📊 IT Infrastructure Audit & Optimization – Starting at $499
Why Choose TechShieldMI?
✔️ Fast & Reliable IT Support – Minimize downtime with expert assistance.
✔️ Proactive Maintenance & Security – Continuous endpoint protection and monitoring.
✔️ Scalable Plans for SMBs & Ministries – Flexible pricing based on business size.
✔️ Advanced Cloud-Based Endpoint Security – Protect devices with automated patching, ransomware protection, and remote monitoring.